The British Insurance Awards

At Ageas, we're intent on upping our game for brokers. Why? Because when we win, you win.

Brokers want to crack on and do great work with an insurer who's on their side. That’s what Ageas is all about – being brilliant, together.

Broker Expo offers a great way to reconnect with familiar faces, as well as make new partnerships and foster new connections with industry professionals.

The Ageas Broker Connect team will be there in force to discuss everything and anything Personal Lines related, and see how we can work smarter together.   www.ageasbroker.co.uk   

Arc Legal Group is a specialist provider of ancillary products and services with deep knowledge and experience in each of our chosen markets. With over two decades of industry experience, we are experts in our field with superb product and market knowledge with digital innovation at the heart of our business. We are reliable, ethical, and obsessed with delivering high quality ‘bespoke’ products and excellent customer service.

Flexibility is central to our business ethos, and our underwriting knowledge and capacity is supported by our parent company, AmTrust, and trusted relationships with a host of major ‘A rated’ underwriters including RSA and Great American Insurance.

An AmTrust Financial company.

Contact us: enquiries@arclegal.co.uk

Website: www.arclegal.co.uk

Our award-winning Arch UK Regional Division provides specialised insurance solutions for a wide range of UK businesses, delivered by our team of experienced and empowered local underwriters across our 11 regional hubs.   
 
Our brand promise: Pursuing Better Together encapsulates how we do business. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.  
 
We provide brokers and our mutual customers with a high-quality tailored service and, as part of Arch Capital Group, offer financial security and capacity to ensure our relationships are built for the long term. Products include Accident & Health, Commercial Combined, Financial Lines, Marine, Motor, Property Owners, Products Liability, Terrorism, along with a developing range of digital products.  
   
Visit: www.archinsurance.co.uk   

Auto Windscreens is a leading UK vehicle glass repair, replacement and ADAS calibration provider that prides itself on delivering value and an excellent service to insurance partners through technical expertise and a high-quality customer journey.

Through its dedicated 24/7 contact centre, online booking process, growing network of 73 service centres and 300-strong mobile fleet, the company provides a smooth and convenient claims experience.

In 2022, the business achieved a score of 93.1 in the Institute of Customer Service’s Business Benchmarking Customer Satisfaction Index and is rated Excellent with a TrustScore of 4.7 out of 5 on Trustpilot.

Auto Windscreens is proud to have committed to becoming a net zero business by 2045.

At Aviva, we believe a trusted partnership comes down to communication. Not just talking but listening carefully to the thoughts and feedback of our trusted brokers. We make it our goal to understand what we can do to grow stronger together, whether that’s facing the current economic uncertainty or how we create a more sustainable future together.

The Aviva team are thrilled to be joining you at this years Broker Expo event and we can’t wait share how we’re #HereForBrokers.

It takes you. It takes a partnership. It takes Aviva

connect.avivab2b.co.uk/broker

Carpenters Group is one of the UK’s leading providers of insurance and legal services. We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across six offices throughout the UK. We have sites in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.

Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

The Chartered Insurance Institute is dedicated to building and maintaining trust in the insurance, financial planning and mortgage advice professions. Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly. We deliver that commitment through relevant learning, insightful leadership and an engaged membership. As the leading global professional membership body for the insurance sector, the CII represents more than 80,000 members across the UK and internationally, with offices in London, Dubai and Hong Kong.

Copart is a global leader in online vehicle remarketing and recycling, handling over 500,000 vehicles each year in the UK through their patented online ‘live’ auction platform.  

Delivering service excellence and maximum value throughout the total loss process and offering the UK’s largest inventory of quality assured green parts, they are proud to be the partner of choice across the insurance sector.

Continuously expanding to ensure close proximity to customers and communities, Copart provides the largest self-owned capacity and capability for Total Loss vehicles in the UK. 

Copart offers the latest technologies, a 400+ transport fleet, over 1,000 acres for secure storage, and 27 locations across the UK & Ireland. 

Copart. Always moving forward. 

Technology + People

Solving claims challenges through innovation and expertise.

For more than 80 years, Crawford has led the industry through a relentless investment in people and the innovative tools that empower them.  This unique combination enables us to provide unrivalled claims management solutions to insurance carriers, insurance brokers and corporations worldwide.

•             Loss Adjusting

•             Third Party Administration

•             Managed Repair

•             On-Demand Services

•             Catastrophe Response

At Crawford, we're not just embracing change, we're leading it. We're thinking beyond the traditional and bringing together digital solutions to meet our customers' needs today while anticipating the needs of tomorrow.

www.crawco.co.uk

CRIF provides information services and digital solutions for the UK financial sector to support decision management, consumer profiling, pricing optimisation, ESG compliance and fraud prevention. CRIF has been supporting the UK insurance industry for over 25 years and is a provider of the Claims and Underwriting Exchange Register (CUE) as well as the outsourcer appointed by Claims Portal Ltd. to operate the RTA, EL and PL portal.

Over 10,500 banks, 600 insurance companies and more than 90,000 business clients use CRIF services in 50 countries worldwide. crif.co.uk

About Davies:

We are a specialist professional services and technology firm, working in partnership with leading insurance, financial services, and highly regulated businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across 40+ countries, including the UK & the U.S., serving more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Founded in 1957, Enterprise Rent-A-Car is an internationally recognised brand with more than 7,600 corporately owned neighbourhood and airport locations in more than 90 countries and territories around the world.

Specialising in the provision of replacement vehicles and courtesy cars that are relied upon in the event of an accident, Enterprise also provides daily and weekend rental for private or business use.  In the UK alone, Enterprise operates in excess of 100,000 vehicles through a network of more than 450 branches, with 92% of the UK population living within 10 miles of an Enterprise location. 

As a privately owned company, Enterprise prides itself on its ability to react quickly to changes and challenges in the market.  This flexibility, together with a continuous focus on innovation and growth through service excellence, means Enterprise has the strength, and ability to succeed, no matter the market conditions.
 

With a network of over 200 locations across the UK, and a promise to deliver within a 2 hour window for the standard fleet, insurers can be confident that Europcar will meet their customers' needs. A Europcar location is rarely more than 8 miles away from the customer's address and the industry-leading Deliver & Collect service means as little inconvenience as possible for the policyholder. Europcar delivers to their door - at home, work or the bodyshop - at a pre-arranged time.

The fleet of more than 60,000 vehicles - cars and vans - means Europcar can give the policyholder a vehicle that feels the same quality as their own - or even better! With the majority of cars less than 6 months old, this enables insurers to give their customer a driving experience that is probably even better than their own - with all the latest motoring technology - to enhance the customer experience.

https://insurance.europcar.co.uk/

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com

Kennedys is a global law firm with particular expertise in litigation and dispute resolution – especially in defending insurance and liability claims. Insurance claims and coverage expertise is deeply ingrained in every Kennedys office worldwide. Its lawyers provide a range of specialist legal services to insurers, reinsurers, corporates, healthcare providers, public sector bodies and other organisations, for all lines of business, delivering straightforward advice even when the issues are complex.

LexisNexis® Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based and analytics and decision tools for professional and business customers. For more information, please visit www.risk.lexisnexis.co.uk and www.relx.com.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated.

As a business insurance specialist, we offer a range of insurance products from the standard suite of property, casualty and motor to specialist financial lines, marine and energy – all tailored to the individual needs of our small, medium and large customers.

We understand the crucial role that effective risk management plays in all organisations and work hard to understand our customers’ businesses to offer insurance solutions that meet their needs – from complex programmes to simpler e-trading solutions. Our expert risk management and rehabilitation practitioners focus on helping customers improve their risk management so that they may benefit from a reduction in claims frequency and costs.

Find out more and read our latest articles to help build business resilience at https://qbeeurope.com

Premium Credit is a leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. Each year, we lend more than £5 billion and service over 2.6 million customers through a network of almost three thousand partners. We are multi-award-winning and the only premium finance provider accredited by BIBA and Brokers Ireland.

RSA’s heritage as one of the world’s longest-serving general insurance companies offers stability, knowledge and experience for our diverse customers and broker partners. Since becoming part of Intact Financial Corporation, we have built upon these solid foundations and focused upon the future, where outperformance will be achieved through our core values of integrity, respect, excellence and generosity and ensuring we remain customer-driven in everything we do. Our customers are our biggest advocates, therefore a core pillar of our commercial lines strategy is to improve experience with optimised service levels, claims provision and product quality

Sedgwick is a leading global provider of claims management, loss adjusting and technology-enabled business solutions. In the UK, our comprehensive teams comprise over 2,300 experts in specific lines of business and specialists across every industry sector. We manage all aspects of household and commercial property, major and complex loss, liability, third-party claims administration and specialty work – including marine, motor, agriculture, cyber, power and energy, environmental, legal services and more.

We empower our clients with a response that consistently exceeds expectations - customised to suit their claims, risk management and individual business requirements. Innovative digital tools deliver simple, time-saving service solutions, while our advanced systems enable efficient, real-time MI and data insight reporting. We are committed to making claims easy for our clients and their customers.

Sedgwick’s ESG credentials are unrivalled. Both our UK business and managed contractor network are certified carbon neutral. Our forward-thinking Scope 3 carbon-saving initiatives and dedication to developing our colleague’s professional expertise continue to win industry awards. We are in a people business where caring counts. You can count on Sedgwick to provide the best care and support for your business, your customers and the world around us.

Synectics Solutions creates bespoke solutions which mitigate financial and identity fraud with outstanding effectiveness.

For over 30 years, it has championed the use of syndicated data across the private and public sectors to prevent crime, appropriately manage risk, better understand customers, and promote financial inclusion.

Many tier 1 banks, leading insurers and challenger fintechs trust Synectics Solutions’ award-winning services, which have prevented fraud losses surpassing five billion pounds.

Today, Synectics Solutions leads in using data and insight as a force for good.

Its solutions purposefully balance financial crime prevention with the fair treatment of customers. As a result, organisations can effectively combat fraud and its associated human cost, even as rapid digitalisation makes fraud challenges more complex. 

At the heart of Synectics Solutions is National SIRA – the largest and most authoritative fraud dataset of its time.

The unparalleled insights of National SIRA improve certainty, efficiency and fairness when making decisions – context that feeds directly into the organisation’s market-leading solutions.

Solutions include data syndication for fighting fraud, digital ID verification and ethical AI to predict risk and automate decisions. Path-breaking innovations are in constant development, while expertise is readily shared to solve problems faster.

Synectics Solutions wins many accolades for its pioneering work – including the Queen’s Award for Innovation. This continues into 2023, which has seen the organisation awarded Data Initiative of the Year at the European and UK FinTech Awards. In addition, its people are proud contributors to local charities and initiatives.

iCAN is the Insurance Cultural Awareness Network, the first industry-wide, independent, not-for-profit network that supports multicultural inclusion across the insurance sector. Our mission is to promote multicultural inclusion and progression, engage with allies, and celebrate the benefits of diversity, equity and inclusion in the insurance sector.